About Us

We are here to help you help others!

Our Mission

Our mission is to help health, wellness and tourism businesses to create the conditions for transformation. Through our signature SET Approach of strategy, experience and transformation, we help you find your voice, design every moment of your customer’s journey and follow through long after the booking, so your business grows on trust, return and referral.

Meet Our People

Our Craft

Authenticity

We value authenticity

Staying true to who we are is the lifeblood of our brand, and we’ll help you do the same. Our advice is research-backed, sincere and heartfelt, and we design experiences that live up to what you promise. When what you say and what your customers feel line up, trust follows.

Simplicity

We value simplicity

In a world bombarded with information, we find grace in simplicity. Less truly is more, especially in health and wellbeing. We cut the extra steps, the confusing options and the noise, so every part of your customer’s journey feels clear, calm and easy to say yes to.

Connection

We value connection

We value deep, soul-stirring conversations that help us understand your unique magic and the people you serve. Whether you’re launching a program, opening a space or guiding clients through change, we listen first. Then we design every touchpoint so your customers feel seen and heard.

We value care

The details are where people feel looked after. The welcome email, the timing of a reminder, the way a question gets answered. We help you design those moments with intention, so care isn’t left to chance and every customer knows they matter.

Passion

We value trust

Trust isn’t won with a clever campaign. It’s earned in every moment a customer spends with you, from the first post to the follow-up call. We help you make an honest promise and keep it, again and again, so customers come back and bring their friends with them.

Community

We value community

We bring a customer-led approach to your brand, your strategy and your customer experience. We give you practical tools to bring your community together and keep them close long after the sale. Engaged communities organically promote your brand, building belonging and turning clients into loyal advocates.

Our Difference
Strategy + Experience + Transformation = Trust

The enKompass signature model

The S.E.T approach is our signature strategy infused through our consutlancy. 

The SET ApproachStrategy, Experience and Transformation work together in a continuous cycle to build Trust, measured in return visits and referrals. StrategyExperienceTransformation TrustReturn + referral

  1. Strategy

    • Knowing your customer
    • Customer journey mapping
    • Brand voice and planning

  2. Experience

    • Content engine
    • Experience and event design
    • Tools and systems

  3. Transformation

    • Creating the conditions
    • Follow-through
    • Measured results

What Clients Are Saying

Kellie’s professionalism and attention to client satisfaction has made it a pleasure to do business with her. In the beginning she took time to research our business, then thoroughly explain her prognosis and then implemented her strategy to deliver our message to market. Nothing is ever too hard or too much trouble and she communicates with warmth, humour and accuracy. During her 6 contracted years with us, she developed effective lead generation tools and lead magnet promos, an industry blog, has increased our social media engagement by several hundred per cent. We have gone from approx.15k followers on Facebook to 83k and our Instagram and Twitter universe has expanded in similar fashion.

Rusty Thorpe
Marketing Executive

Kellie’s professionalism and attention to client satisfaction has made it a pleasure to do business with her. In the beginning she took time to research our business, then thoroughly explain her prognosis and then implemented her strategy to deliver our message to market. Nothing is ever too hard or too much trouble and she communicates with warmth, humour and accuracy. During her 6 contracted years with us, she developed effective lead generation tools and lead magnet promos, an industry blog, has increased our social media engagement by several hundred per cent. We have gone from approx.15k followers on Facebook to 83k and our Instagram and Twitter universe has expanded in similar fashion.

Rusty Thorpe
Marketing Executive

It was a pleasure to collaborate and work with Kellie for our branding, website and digital marketing. Kellie provided all the creative strategy we needed to shape up some rough ideas and priorities, and develop our creative brand identity (brand name, logo and style guide) - a fresh look, style and brand that we absolutely love and have been waiting for years to develop. Kellie managed the whole process from conception to completion, networking us with the copyrighters, designers, website creators, photographers and videographers that were all necessary to set up the brand, creative direction and digital marketing strategy we needed. Highly recommended, her strategic approach to branding for our eco health and tourism brand has been valuable.

Adam Spinner
Founder of Midgard Mountain

The team at enKompass exceeded my expectations. Kellie and her team’s dedication, attention to detail, and ability to bring my vision to life were incredible. They delivered a seamless rebrand and strategy that perfectly aligned with my goals, all while staying on budget. I couldn’t be happier with the results—it’s everything I envisioned and more.

Amy Phipps
Founder of Polished Byron Bay

Kellie is wonderful to work with. She really listened to everything we had to say, and understood completely the philosophy behind our business, and where we wanted to go with it. She has provided us with a clear calendar to follow and has given us so much guidance and instruction, which has helped us craft content that is bringing customers to us. We are really seeing the importance of our marketing becoming content led. Kellie has become an invaluable asset to our business. I highly recommend her work.

Ruth Walker
Co-founder Bower Camp Co