Two women talking over coffee at a kitchen table

What We Do

Your guests aren’t just buying a session, a program or a stay. They’re buying how they want to feel. We design for that: the strategy, the marketing that brings guests to you, the experience itself and the follow-through that brings them back again and again.

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Strategy + Experience + Transformation = Trust

The SET Approach

Care and commerce are often treated as opposites. Our signature method designs for both.

  • Strategy: Know your customer and map their journey.
  • Experience: Design every touchpoint with care.
  • Transformation: Create the conditions for lasting change, and follow through.
Explore Our Approach

What clients are saying

Kellie built our marketing function from the ground up, delivering a new brand, a new website, our first centralised CRM and the Passion & Pursuit Journal. She then handed over a full marketing overview, including a Digital Growth Operating System with a strategic content engine and a clear plan for delivery as Gullivers enters its next phase of growth.

Kevin Maloney
Executive Chairman, Tulla Group (owner of Gullivers Australia)

Kellie is wonderful to work with. She really listened to everything we had to say, and understood completely the philosophy behind our business, and where we wanted to go with it. She has provided us with a clear calendar to follow and has given us so much guidance and instruction, which has helped us craft content that is bringing customers to us. We are really seeing the importance of our marketing becoming content led. Kellie has become an invaluable asset to our business. I highly recommend her work.

Ruth Walker
Co-founder, Bower Camp Co

"The team at enKompass exceeded my expectations. Kellie and her team’s dedication, attention to detail, and ability to bring my vision to life were incredible. They delivered a seamless rebrand and strategy that perfectly aligned with my goals, all while staying on budget. I couldn’t be happier with the results—it’s everything I envisioned and more."

Amy Phipps
Founder, Polished Byron Bay

Working with Kellie at enKompass has given me an incredible foundation to create a brand story that has depth, is distinct, timeless and authentic. I recommend anyone who is creating a new brand or is needing a refresh to work with Kellie - it's a profound journey in itself to truly understand your brand's purpose and raison d'etre that in turn sets one up for lasting success

Judy Chapman
International Spa & Wellness Consultant and Author

It was a pleasure to collaborate and work with Kellie for our branding, website and digital marketing. Kellie provided all the creative strategy we needed to shape up some rough ideas and priorities, and develop our creative brand identity (brand name, logo and style guide) - a fresh look, style and brand that we absolutely love and have been waiting for years to develop. Kellie managed the whole process from conception to completion, networking us with the copyrighters, designers, website creators, photographers and videographers that were all necessary to set up the brand, creative direction and digital marketing strategy we needed. Highly recommended, her strategic approach to branding for our eco health and tourism brand has been valuable.

Adam Spinner
Founder, Midgard Mountain

Kellie’s professionalism and attention to client satisfaction has made it a pleasure to do business with her. In the beginning she took time to research our business, then thoroughly explain her prognosis and then implemented her strategy to deliver our message to market. Nothing is ever too hard or too much trouble and she communicates with warmth, humour and accuracy. During her 6 contracted years with us, she developed effective lead generation tools and lead magnet promos, an industry blog, has increased our social media engagement by several hundred per cent. We have gone from approx.15k followers on Facebook to 83k and our Instagram and Twitter universe has expanded in similar fashion.

Rusty Thorpe
Marketing Executive
Kellie Maloney, founder of enKompass

Content is everywhere, yet connection is rare.

As AI makes information endless, human experiences have never been more valuable. I started enKompass to help purpose-led and wellbeing-driven brands understand their guests from the inside out, look after them at every touchpoint and grow in ways they can measure. After 20 years across wellness, events and tourism, I know the best brands aren’t the loudest. They’re the ones people trust, return to and recommend.

Kellie Maloney, Founder

Our Story



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